Who is Porchlight for?
Porchlight is for consult-led home and outdoor companies whose buyers ask real project questions before they are ready to talk—starting with sauna, spa, pool, and outdoor-living teams.
Is this a CRM or field-service suite?
No. Porchlight does not replace invoices, dispatch, inventory, crew operations, or your CRM. It sits at project intake: answer the buyer's question, qualify fit, and prepare the handoff for a human.
What is in the lead packet?
Each packet can include the project, location, budget, timeline, readiness, contact details, transcript, and next step.
Does Porchlight build my whole website?
Porchlight can run on an existing website or a hosted inquiry path without replacing the tools that run the business.
Do buyers have to schedule themselves?
Teams can keep follow-up manual or offer optional calendar booking when that matches their sales process.
How does the team receive the handoff?
Qualified lead alerts can reach the team by email or optional SMS, with the full project context kept inside Porchlight.
What stays under human control?
The business controls approved facts, qualification rules, escalation boundaries, and when a person takes over.
Does Porchlight pretend to be a human salesperson?
No. Buyers are told they are speaking with Porchlight, an AI assistant for the business. A person takes over for custom pricing, technical judgment, uncertain fit, and the actual sale.
How is inquiry data handled?
Inquiry data is used to answer, qualify, route, and support the buyer conversation under the published privacy and subprocessor terms. Customers can review the published Privacy and Subprocessors pages before launch.
What does implementation involve?
Implementation covers approved knowledge, qualification fields, handoff rules, placement, and launch review for one working lead path.
How is Porchlight priced?
Porchlight implementation starts at $1,500, followed by a $399 month-to-month platform plan. Multi-location programs are scoped separately.
What does Porchlight guarantee?
We stand behind the agreed implementation, launch QA, and platform operation. We do not guarantee inquiry volume, appointments, sales, or revenue.