Questions your team asks.

Yes. Lead & quote recovery works on its own with past leads and unsold quotes. New inquiries is a separate product for your website; Both together includes both.

Bring in leads, quotes, and their conversation history. Porchlight identifies unresolved questions with supporting evidence, prepares relevant follow-up, and lets your team approve the messages and timing. Your team adds new projects through manual entry or CSV and records activity from conversations outside Porchlight. Automatic new-quote sync is not included in the founding subscription.

Their follow-up sequence stops. The owner gets a concise brief, recommended action, and grounded reply draft to approve, edit, and send. They can also call or assign the next step from their phone. Buyers can opt out, and your team controls further outreach.

Porchlight is for home and outdoor businesses that sell through project conversations, including sauna, spa, pool, and outdoor-living teams. New inquiries helps with website questions; Lead & quote recovery follows up on past leads and unsold quotes.

No. Porchlight does not replace invoices, dispatch, inventory, crew operations, or your CRM. It helps with new website inquiries and follow-up on past leads and quotes, with context for your team to continue the conversation.

Each packet can include the project, location, budget, timeline, readiness, contact details, transcript, and next step.

Teams can keep follow-up manual or offer optional calendar booking when that matches their sales process.

Qualified lead alerts can reach the team by email or optional SMS, with the full project context kept inside Porchlight.

Porchlight can run on an existing website or a hosted inquiry path without replacing the tools that run the business.

Implementation covers approved knowledge, qualification fields, handoff rules, placement, and launch review for one working lead path.

The business controls approved facts, qualification rules, escalation boundaries, and when a person takes over.

No. Buyers are told they are speaking with Porchlight, an AI assistant for the business. A person takes over for custom pricing, technical judgment, uncertain fit, and the actual sale.

Inquiry data is used to answer, qualify, route, and support the buyer conversation under the published privacy and subprocessor terms. Customers can review the published Privacy and Subprocessors pages before launch.

Choose New inquiries, Lead & quote recovery, or both. The founding offer includes standard setup and monthly billing from go-live for eligible businesses; availability, scope and written terms are confirmed together.

We stand behind the agreed implementation, launch QA, and platform operation. We do not guarantee inquiry volume, appointments, sales, or revenue.