porchlightDocs
Setup and troubleshooting guides.
Prepare your recovery backlog and email follow-up, or connect the front-office loop to your site, calendar, and launch handoffs.
Buyer surfaces and tracked links
Add the Porchlight chat widget and tracked consult links with source-safe attribution.
Read guideGoogle Calendar integration
Use Google Calendar as the default MVP scheduling source for consult, showroom, design-call, and site-visit slots.
Read guideCal.com secondary integration
Keep Cal.com available as a supported bridge when a pilot already runs scheduling there.
Read guideWebsite widget is not showing
Fast checks when the Porchlight bubble is missing after install.
Read guideBlank widget panel or CSP block
Fix a bubble that opens to an empty panel or browser security error.
Read guideDomain allowlist and customer consult URLs
Set up allowed website hosts and customer-owned consult links without losing source attribution.
Read guideCalendar slots look wrong
Troubleshoot missing, incorrect, or fallback appointment times before launch.
Read guideWeb person launch handoff
Copy-ready packet for the contractor or agency installing Porchlight.
Read guideRecovery — prepare and import a CSV backlog
Map your inquiry export, correct row errors, and confirm project facts and permission before follow-up.
Read guideRecovery — email setup and campaign review
Approve the managed sender path, check owner readiness, and review messages, recipients, and timing.
Read guideRecovery — replies, notifications, and opt-outs
Take over customer replies, check owner alerts, record outside contact, and keep stopped recipients out of follow-up.
Read guideInbound Email Intake
Signed provider webhook for forwarded forms and direct buyer emails.
Read guideSocial DM Pilot Spike
Guardrails for future Instagram and Facebook inquiry intake.
Read guide
Need help applying a guide?
Send a support request for recovery imports, email setup, replies, widget installation, scheduling, or launch blockers.
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