Project
Hot tub, swim spa, replacement, or first install.
For hot tub, spa, and swim-spa dealersFor hot tub dealers
Turn serious spa questions into prepared sales calls.
Porchlight answers approved inventory and install questions, qualifies pad, power, access, model direction, and timing, then sends the prepared inquiry to a human operator.
One shared Porchlight workflowProject-specific qualificationSMS handoffOptional scheduling
The product promise stays the same; spa-specific install fields make the handoff useful.
Representative SMS packet
- Project
- Swim spa for an existing patio
- Location
- Danbury, CT
- Readiness
- Patio photo available · access check needed · fall target
- Operator action
- Review SMS packet and tap to call
The same core job
Answer. Qualify. Hand off.
Porchlight does not become a different product for hot tubs & swim spas. The workflow stays fixed while the project fields change.
01
Answer the project question
Use the business's approved knowledge and keep uncertain or custom answers with a human.
02
Qualify project fit
Capture the vertical-specific fields that decide readiness and the right human follow-up.
03
Hand off to the operator
Send a compact SMS packet with contact details and a tap-to-call action; booking stays optional.
Hot tub qualification
The fields change because the project changes.
The launch promise stays focused on one human handoff. These are the category-specific details that make that handoff useful.
Pad and power
Existing pad, site prep, 240V, or electrician needed.
Delivery access
Gate width, slope, stairs, crane concern, or photos.
Readiness
Model direction, budget, timing, location, and contact details.
Representative buyer flow
See Porchlight prepare a hot tub buyer for human follow-up.
The example is product demonstration data, not a customer outcome claim.
“Do you have swim spas available, and can someone check whether our patio is ready?”
01
Answers from approved inventory, delivery, and installation knowledge.
02
Checks product direction, pad, power, access, budget, location, and timing.
03
Captures contact details without making unapproved pricing promises.
04
Sends the packet by SMS; a showroom visit or wet test is optional.
Common questions
What the operator stays in control of.
Project rules, human takeover, and scheduling mode are configured for the business.
Can Porchlight respect manufacturer pricing rules?
Yes. Approved answer boundaries can keep sensitive pricing or inventory questions with the sales team.
Does it replace the showroom salesperson?
No. It prepares the inquiry so the salesperson starts with project and install context.
Does every buyer have to book a wet test?
No. The operator can follow up manually from the SMS packet, or offer a showroom or wet-test calendar when useful.